Please consider these Policies when ordering from our Online Perfume Shop

1- Orders can not be canceled after they are received, processed and charged without a 20% restocking fee.

2- Items received in damaged condition will be replaced for the same item.

3- Orders shipped to PO Boxes or APO boxes are not tracked. Please provide a physical address, or we wil be not held responsible for losses and/or damages.

4- If the item ordered is a gift, an extra charge of $3.00 will be charged for Delivery Confirmation slip.

5- Orders placed with an incorrect address and returned will incurr additional Shipping Charges of $5.99 for delivery to the correct address - NO EXCEPTIONS

Returning Merchandise

1- Call us for an RMA number - NO EXCEPTIONS

2- Mail the items via UPS or FEDEX insured and with Tracking number. We will not be responsible for items NOT RECEIVED or not SHIPPED - Nor we will not grant any CREDIT if not received in our Warehouse.

3- Items must be UNUSED and UNOPENED.

4- Sales are FINAL for perfume sets, minis, cosmetic products.

5- Credit will be given for Products only - No refunds for SHIPPING CHARGES.

6- We do not accept claims for missing products or components in SETS after 2 days from receipt of order. Please CALL US immediately to check on an order not received withing 3 days of being placed.

Damaged Goods

Damage is unlikely, but in the rare event your purchase arrives damaged or incomplete, please contact us within 24 hours after received your order.

• If you have placed your order online, please contact us by email and include your order number.

• If you placed your order by mail or phone contact us at 305-279-4203, we will gladly replace the damaged product.

• You must to return the damaged item to receive a replacement - NO EXCEPTIONS

• Damaged items will be replaced by same product -- NO EXCHANGES

• We do not charge shipping cost for replacements (on damaged items) or items in back order.

Order Cancellation Policy

Prior To Shipping - If you cancel your order, once placed, but before it is shipped, you will be assessed a 20% cancellation fee deducted from the purchase credit issued.

After Shipping - We regret that we can not accept cancellations once your order has been shipped (see above). Orders which are refused at delivery will not be credited.

Cancellation Procedure

1- Please be sure to be available on the scheduled delivery day. If for any reason the package is refused or is returned due to an incorrect address or FEDEX makes 3 delivery attempts and the customer is not available, the customer will be responsible for the shipping fees back to our warehouse (up to $7.99). FEDEX now charges shippers for return services, so it must be passed along to the customer.

2- Expedited shipping orders placed after 2:15 pm EST will be processed the following business day.

Shipping Charges

US Mail Standard Service or FEDEX Ground

1-2 items           6.20
3-5                    6.99
6-8                    7.99
9-11                  9.99
12 & UP           12.00

Expedited Mail Services (US territory only)

3rd Day      add   4.00
2nd Day     add   7.20

Alaska, Puerto Rico, Hawaii, U S Virgin Islands

Parcel Post    add    7.50
2nd Day Air    add   19.99